Please refer to our international rates table.

If you already have a cellular number and 3G data plan with your current mobile provider, download our application and use it for all local and long distance calls. Reduce your cellular plan and keep using the VoxSun application to save more money. 

Check with your provider’s 3G pricing options and choose a data plan that is most suitable. Beware that roaming charges billed by your 3G data provider (not VoxSun), will apply if you are out of your coverage area and are using the VoxSun app or the internet. Remember that even if you are using VoxSun’s Network, you are also using your mobile provider’s data network (with all its surcharges, limits and penalties) to route voice calls. 

Switch your 3G Network off during travel. If your 3G provider uses a SIM card to connect to the network, take your SIM card out of your Mobile Phone and only use the Wi-Fi mode with VoxSun for all your calls.

The same way as a normal phone service, but you have to be connected to a wireless Wi-Fi signal, a 3G Network or the integrated callBack system for it to work.

The VoxSun app will work on iPhone, Android, Blackberry, Windows mobile and Symbian.

Yes, anyone in the world can buy our services. Virtual numbers (identifiers) will be issued to anyone living anywhere in the world.

All local or North American numbers can be dialed without (1) , just put the area code. As for International Calls, you don't need to dial (011), just dial the international code + area code + number.

We accept credit cards. VoxSun has true business ID SSL Certificate with 256-bit encryption (helps visitors identify VoxSun as genuine and authentic) and fraud prevention on orders. Card payments are processed by Optimal Payments, one of the largest online clearing houses on the internet in Canada.

Yes. Additional fees are billed according to the description below:

Credit or debit card refusal Fees - These fees covers charges for any credit or debit card refusals while attempting to process payment on our website.
FEE : $5 per refusal

Change of Plan Fees - During a given month any change will incur an administration fee to user.
FEE : $5 per Plan

Re-activation Fee - This fee covers re-activation of Plan Service(s) due to de-activation, termination or suspension of Service of a VoxSun Customer.
FEE : $15 per re-activation per Plan

Additionally, VoxSun is obligated (if applicable) to bill and collect local, provincial and federal taxes on behalf of the various taxing authorities. VoxSun remits all taxes it collects to the appropriate taxing authority. Location determines taxation of Service. 

No, VoxSun is a web based shop. All orders are processed directly online. However, we do have active independent Resellers who’s purpose is to help and guide customers on all informative inquiries. If you prefer talking to a Reseller before you purchase our services, let us know by emailing at contact@voxsun.com . We will gladly direct your email to a VoxSun reseller. 

You can contact customer service directly online by chat, email or phone.