VoxSun Telecom Inc. collects personal information for a variety of purposes including processing your request for services from VoxSun Telecom Inc. Personal information is used to verify process and administer your product and service requests, maintain our commercial relationship with you and analyze, understand and respond to your needs. VoxSun Telecom Inc. also analyses and uses customer information to improve the products that we offer to our customers. If a third party or an affiliate of VoxSun Telecom Inc. has a product or service that may be of interest to you, we will forward information relating to any such product or service to you unless you inform us otherwise (i.e. when you withdraw your consent to receive such information).
From time to time, VoxSun Telecom Inc. may outsource certain account processing, or other customers service functions to an affiliated company or a third party. In such cases, personal information will be provided to such affiliate or third party. However, VoxSun Telecom Inc. releases personal information only where that information will be maintained in confidence, based upon strict nondisclosure agreements with the third party. In the event that an affiliate or third party is located in the United States, your information may be processed and stored into the United States and as such, your information may be obtained by the governments, courts or law enforcement or regulatory agencies of the United States according to the federal and state laws of the United States.
The knowledge and consent of a customer is required for the collection, use or disclosure of personal information, except where inappropriate. Examples of when this may occur, include but are not limited to, emergency situations, to prevent an illegal act, complying with a subpoena or warrant, or as required by law.
VoxSun Telecom Inc. can not in any situation proceed to verification (i.e. credit check) after an application for services without having a signed form from the customer beforehand.
The type of personal information that is collected may include:
Banking information to facilitate pre-authorized or other forms of payments.
VoxSun Telecom Inc. continually strives to maintain as high a level of accuracy as is reasonably achievable. Your confidential information will be kept securely in a file under your name at the VoxSun Telecom Inc. Headquarters, 4898 blvd. Maisonneuve West, Suite 100, Westmount, Quebec, H3Z 1M8.