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Your staff works hard. But when patients call during busy hours, lunch breaks, or after closing — and no one picks up — they book with the clinic down the street.
Monday mornings and post-holiday periods flood your phone lines. Patients wait on hold, hang up, and book elsewhere — or simply don’t come back.
A patient needs to reschedule at 8pm. They call, hit voicemail, and leave a message. Your front desk spends the first hour of every morning returning calls instead of serving the waiting room.
A patient calls the wrong location. The front desk transfers manually. The patient waits on hold. By the time they reach the right practitioner, the experience already feels disorganised.
From appointment booking to practitioner routing — every patient interaction handled professionally, every time.
Patients choose their destination from a clear menu — book an appointment, reach a practitioner, get directions, or speak to reception. Fewer transfers, faster resolution.
Route calls to the right clinic location automatically. One central number, intelligent distribution across all your locations and practitioners.
Record patient calls for quality review, staff training, and compliance. Recordings attach to patient records via CRM integration.
Every voicemail transcribed and sent to the right staff member instantly. Morning call-backs organised and prioritised before the day begins.
Configure call queues with hold music for peak periods. Patients stay on the line rather than hanging up — reducing missed appointments and lost revenue.
See exactly when call volume peaks, how long patients wait, and how many calls go unanswered. Use real data to decide when to add front desk coverage.
BoostMyDeal handles inbound patient calls when your front desk is busy or closed. It answers questions about services, books appointments directly into your schedule, and triages urgent calls to on-call staff — so your clinic never misses a patient interaction.
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When a patient calls to book and your front desk is at capacity, BoostMyDeal answers naturally — not a robotic menu — answers common questions, and books the appointment without requiring a callback.
The AI identifies whether a call is urgent, routine, or administrative — and routes it accordingly. Urgent calls reach on-call staff. Routine calls are handled or queued. Nothing falls through.
BoostMyDeal connects to your scheduling system and books appointments around the clock — including evenings, weekends, and holidays when your desk is unstaffed.
Automatically call patients 24–48 hours before their appointment to confirm, reschedule, or cancel — reducing no-show rates without a single staff member making a manual call.
After every AI interaction: update the patient record, send an appointment confirmation SMS, log the call type, and flag any follow-up actions for the clinical team — automatically.
Track call volumes by hour, identify your most common patient enquiries, spot patterns in cancellations — data that helps you staff smarter and improve the patient experience.
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From patient call to confirmed appointment — fully automated.
AI answers instantly, day or night.
Routine, urgent, or administrative — identified live.
Appointment booked or transferred to the right person.
Booking and call notes logged automatically.
Reminder sent automatically before the appointment.
Native CRM integrations, plus Zapier, Make, n8n, Webhooks, and a full REST API. Plug in and go — no rip-and-replace.
No hardware to ship. No downtime. Port your existing numbers and go.
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...competitive pricing. Ultra-fast and efficient service.
Area for improvement: allow the same line to be configured on multiple devices, so that someone working in all locations can always receive their calls.
I have to give a real good review to Voxsun. They're friendly, helpful and patient to work with. They really help us out whenever we need and the service is fast and efficient. I haven't put 5 stars because in my opinion, to really deserve it, I need more than 6 months of business with a company. The importance of maintaining....
I can say that changing to VoxSun really improved my telephony system. There's so much more we can do now. Waterfall call system is one of them because we needed to be able to make phone rings at 2 different locations while also transferring calls to my team's cell phones.
...competitive pricing. Ultra-fast and efficient service.
Area for improvement: allow the same line to be configured on multiple devices, so that someone working in all locations can always receive their calls.
I have to give a real good review to Voxsun. They're friendly, helpful and patient to work with. They really help us out whenever we need and the service is fast and efficient. I haven't put 5 stars because in my opinion, to really deserve it, I need more than 6 months of business with a company. The importance of maintaining....
I can say that changing to VoxSun really improved my telephony system. There's so much more we can do now. Waterfall call system is one of them because we needed to be able to make phone rings at 2 different locations while also transferring calls to my team's cell phones.
...our development smooth, thanks to VoxSun, times are incredibly helpful. efficiently than...
Have been a happy customer for almost 7 years... great system, many features, easy to use and a good price. Employee Paulius has been amazing since day 1. Really knows his stuff! Happy to recommend to anyone looking for a VoIP solution.
It's been years now with VoxSun, we can't ask for more. Customer Support is excellent, they promptly resolve any issue you might have. I recommend VoxSun to anybody who wants a perfect solution to their phone services.
VoxSun is our new IT and technicians who are excellent and quickly recommended!
...our development smooth, thanks to VoxSun, times are incredibly helpful. efficiently than...
Have been a happy customer for almost 7 years... great system, many features, easy to use and a good price. Employee Paulius has been amazing since day 1. Really knows his stuff! Happy to recommend to anyone looking for a VoIP solution.
It's been years now with VoxSun, we can't ask for more. Customer Support is excellent, they promptly resolve any issue you might have. I recommend VoxSun to anybody who wants a perfect solution to their phone services.
VoxSun is our new IT and technicians who are excellent and quickly recommended!