After-hours coverage
AI answers patient calls at 8pm, weekends, and holidays — no voicemail.
Your staff works hard. But when patients call during busy hours, lunch breaks, or after closing — and no one picks up — they book with the clinic down the street.
Monday mornings and post-holiday periods flood your phone lines. Patients wait on hold, hang up, and book elsewhere — or simply don’t come back.
A patient needs to reschedule at 8pm. They call, hit voicemail, and leave a message. Your front desk spends the first hour of every morning returning calls instead of serving the waiting room.
A patient calls the wrong location. The front desk transfers manually. The patient waits on hold. By the time they reach the right practitioner, the experience already feels disorganised.
BoostMyDeal handles inbound patient calls when your front desk is busy or closed. It answers questions about services, books appointments directly into your schedule, and triages urgent calls to on-call staff — so your clinic never misses a patient interaction.
When a patient calls to book and your front desk is at capacity, BoostMyDeal answers naturally — not a robotic menu — answers common questions, and books the appointment without requiring a callback.
The AI identifies whether a call is urgent, routine, or administrative — and routes it accordingly. Urgent calls reach on-call staff. Routine calls are handled or queued. Nothing falls through.
BoostMyDeal connects to your scheduling system and books appointments around the clock — including evenings, weekends, and holidays when your desk is unstaffed.
Automatically call patients 24–48 hours before their appointment to confirm, reschedule, or cancel — reducing no-show rates without a single staff member making a manual call.
After every AI interaction: update the patient record, send an appointment confirmation SMS, log the call type, and flag any follow-up actions for the clinical team — automatically.
Track call volumes by hour, identify your most common patient enquiries, spot patterns in cancellations — data that helps you staff smarter and improve the patient experience.
Urgent Calls Always Reach the Right Person. When BoostMyDeal identifies a patient call that can't wait — an urgent symptom, post-procedure concern, or emergency — it immediately transfers to on-call staff with full context passed through. Every urgent patient reaches a human, every time, regardless of when they call.
From patient call to confirmed appointment — fully automated
AI answers instantly, day or night
routine, urgent, or administrative identified
appointment booked or transferred to right person
booking and call notes logged automatically
reminder call sent automatically before appointment
BoostMyDeal is VoxSun's AI module that answers every inbound patient call day or night, triages the request, and either books an appointment directly into your schedule or transfers the call live to the first available staff member.
AI answers patient calls at 8pm, weekends, and holidays — no voicemail.
Every call answered in seconds — before the patient calls another clinic.
AI books directly into your clinic's schedule during the call — no hold time.
Urgent patient calls connect to a practitioner the moment triage is complete.
AI voice answers when a patient calls and your reception staff is busy or the clinic is closed.
AI asks natural questions about the reason for the call, urgency, and patient details before routing.
Automated booking fills open slots directly into your practitioners' schedules.
AI handles patient calls in multiple languages — improving access for every patient in your community.
Urgent patient calls reach a practitioner instantly with no manual screening step.
AI follows up by text or call to confirm appointments and reduce no-shows automatically.
When BoostMyDeal identifies a patient with an urgent need, it transfers them to the first available staff member with the full context needed to help.
From patient call to confirmed appointment, fully automated.
AI answers instantly and opens the conversation.
Reason for call, urgency, and patient info are captured live.
Available slots are offered and confirmed during the call.
Notes and patient details sync to your calendar automatically.
Your team is prepared and the patient arrives on time.
Native CRM integrations, plus Zapier, Make, n8n, Webhooks, and a full REST API. Plug in and go — no rip-and-replace.
No hardware to ship. No downtime. Port your existing clinic numbers and go.
Add every staff member as an extension — reception, mobile, or app. One system for your whole practice.
Keep your clinic number and every direct line. Zero disruption to patients in your care.
Set up call routing, after-hours rules, and BoostMyDeal for appointment booking in minutes.
Every patient call answered, every appointment booked, every message logged automatically.
...competitive pricing. Ultra-fast and efficient service.
Area for improvement: allow the same line to be configured on multiple devices, so that someone working in all locations can always receive their calls.
I have to give a real good review to Voxsun. They're friendly, helpful and patient to work with. They really help us out whenever we need and the service is fast and efficient. I haven't put 5 stars because in my opinion, to really deserve it, I need more than 6 months of business with a company. The importance of maintaining....
I can say that changing to VoxSun really improved my telephony system. There's so much more we can do now. Waterfall call system is one of them because we needed to be able to make phone rings at 2 different locations while also transferring calls to my team's cell phones.
...competitive pricing. Ultra-fast and efficient service.
Area for improvement: allow the same line to be configured on multiple devices, so that someone working in all locations can always receive their calls.
I have to give a real good review to Voxsun. They're friendly, helpful and patient to work with. They really help us out whenever we need and the service is fast and efficient. I haven't put 5 stars because in my opinion, to really deserve it, I need more than 6 months of business with a company. The importance of maintaining....
I can say that changing to VoxSun really improved my telephony system. There's so much more we can do now. Waterfall call system is one of them because we needed to be able to make phone rings at 2 different locations while also transferring calls to my team's cell phones.
...our development smooth, thanks to VoxSun, times are incredibly helpful. efficiently than...
Have been a happy customer for almost 7 years... great system, many features, easy to use and a good price. Employee Paulius has been amazing since day 1. Really knows his stuff! Happy to recommend to anyone looking for a VoIP solution.
It's been years now with VoxSun, we can't ask for more. Customer Support is excellent, they promptly resolve any issue you might have. I recommend VoxSun to anybody who wants a perfect solution to their phone services.
VoxSun is our new IT and technicians who are excellent and quickly recommended!
...our development smooth, thanks to VoxSun, times are incredibly helpful. efficiently than...
Have been a happy customer for almost 7 years... great system, many features, easy to use and a good price. Employee Paulius has been amazing since day 1. Really knows his stuff! Happy to recommend to anyone looking for a VoIP solution.
It's been years now with VoxSun, we can't ask for more. Customer Support is excellent, they promptly resolve any issue you might have. I recommend VoxSun to anybody who wants a perfect solution to their phone services.
VoxSun is our new IT and technicians who are excellent and quickly recommended!