CAT
Heavy Equipment · North & West America
- 40%
- Fewer missed calls
- CRTC
- Compliant
Cross-border deployment under one CRTC + FCC carrier. Replaced legacy per-office VoIP contracts.
Documentation & Case Studies
The proof is in the calls — and in the data behind them.
Technical documentation, integration guides, compliance references, and real deployment case studies from VoxSun clients across enterprise, government, and municipal sectors.
FCC
CRTC
STIR/SHAKEN A
AES-256
TLS 1.3
Enterprise PackageInstant
- Platform Architecture Guide48 pages · PDF
- Security Whitepaper32 pages · PDF
- API ReferenceREST + webhooks
- Compliance GuideFCC · CRTC · GDPR
- SLA Documentation99.99% uptime
- RFP Response PackagePre-filled template
Full Enterprise PackageDelivered within 24 hoursRequest
Infrastructure powering businesses across North America, Europe & Africa · Montreal, Quebec
★ 4.8/5 customer rating on Trustpilot
Based on verified customer reviews
Trusted by Thousands of users globally
- 15+ yrs
- Years Operating
- 5000+
- Businesses
- 99.99%
- Uptime
- Cert A
- STIR/SHAKEN
- 27
- Supported Languages
- Multiple
- Regulatory Registrations
VoxSun Documentation
Download the documentation your team needs.
All technical packages are available on request and delivered within 24 hours.
Architecture
Platform Architecture Guide
48 pages · PDF
Security
Security Whitepaper
32 pages · PDF
Developer
API Reference
REST · webhooks
Compliance
Compliance Guide
FCC · CRTC · GDPR
Integration
CRM Integration Guide
Salesforce · HubSpot · Zoho
Onboarding
Porting Handbook
LOA templates
Legal
SLA Documentation
99.99% uptime
Operations
Business Continuity Plan
Failover · backup
Operations
Disaster Recovery Guide
RPO / RTO targets
AI
AI Governance & Compliance
BoostMyDeal AI
Compliance
STIR/SHAKEN Technical Reference
Call signing
Onboarding
Implementation Playbook
End-to-end rollout
Infrastructure Overview
From the customer to the AI — one carrier-owned path.
- Step 1CustomerCalls, mobile, and desk phones.
- Step 2VoxSun EdgeSession routing and signaling.
- Step 3Carrier NetworkVoxSun-owned infrastructure.
- Step 4ActiveVoice HDHD voice and call quality.
- Step 5BoostMyDeal AIAI answering, qualification, booking.
Case Studies
Real deployments. Real infrastructure. Real results.
Six published deployments across enterprise, retail, real estate, healthcare, and professional services.
Century 21
Real Estate · National Network
- 3×
- Faster response
- 100%
- Lines ported
Unified broker offices on one carrier. BoostMyDeal AI books tours outside business hours with HubSpot sync.
Metro
Grocery Retail · High Volume
- 40%
- Cost reduction
- BOOST
- Capacity model
BOOST handles flash-day spikes without pre-purchased capacity. Centralized analytics across every store.
Club Piscine
Specialty Retail · Seasonal
- BOOST
- Seasonal scaling
- 24/7
- AI coverage
Summer peak handled without paying year-round for capacity. Mobile apps for sales-floor staff.
Travelway
Travel Agency · Relationship Business
- HD
- Voice quality
- SMS
- On platform
Unified voice, video, and SMS on one platform. Remote advisors with full business caller ID and CRM sync.
Healthcare Organization
Multi-Site · Regulated
- HIPAA
- Aligned
- AES-256
- Encrypted
Encrypted communications, audit-logged access, and regional data residency for clinical operations.
Procurement Made Easy
From request to go-live in 4 weeks.
A predictable path for IT, procurement, and security teams.
- Step 1Request DocumentationTell us your requirements and get the package.
- Step 2Receive PackageDocs, SLAs, and RFP responses in one bundle.
- Step 3Live Technical ReviewWalk through the architecture with your IT team.
- Step 4Compliance WalkthroughSecurity, compliance, and data-residency review.
- Step 5Pilot DeploymentValidate on a limited scope before rollout.
- Step 6Full Deployment & Go-LiveCutover with zero downtime and support.
RFP & Procurement Support
We help your team get to a decision faster.
VoxSun sales engineering responds to formal procurement processes — including public-sector RFPs and enterprise security reviews — with a dedicated team and standardised response artifacts.
- RFP Responses
- Security Questionnaires
- Vendor Assessments
- Architecture Reviews
- Compliance Reviews
- Procurement Meetings
For Procurement & Enterprise IT
Why procurement teams choose VoxSun.
Documentation, compliance, and procurement support — built for government, regulated, and enterprise buyers.
- Technical documentation available
- Compliance documentation available
- SLA documentation available
- Security whitepaper available
- Procurement support available
- RFP response assistance available
Documentation FAQ
Frequently asked questions.
Technical, compliance, and integration answers for evaluators and IT teams.
Yes. The Platform Architecture Guide covers VoxSun's carrier-owned infrastructure, session routing, redundancy, and how voice, video, SMS, and AI services connect. It is available on request and delivered within 24 hours.