Built for Law Firms

Every client call captured. Every matter protected.

Your attorneys are in depositions, hearings, and client meetings — not available to answer every inbound call. VoxSun gives your firm a professional call-handling system that captures every new client enquiry, routes existing clients to the right attorney, records every interaction with encrypted security, and ensures no potential client ever hears voicemail and walks away.

Encrypted call recordingAttorney-client privilege protectedNo long-term contractsSetup in under 1 day

Infrastructure powering businesses across North America, Europe & Africa · Montreal, Quebec

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Sound familiar?

Your firm is losing matters — and creating risk — with every missed call.

In law, the phone isn't just a business tool — it's a professional obligation. How your firm handles calls reflects directly on your duty to clients.

New client intake falls through at the first call

A potential client with an urgent matter calls your firm at 6pm. Nobody answers. They call the next firm in their search results. Your intake process just lost a matter before it began — and you'll never know.

Client calls aren't being recorded — and that's a liability

A client disputes the advice given over the phone. Your attorney has no recording. The matter becomes a professional conduct issue that a single call recording would have resolved in five minutes.

Routing calls to the right attorney is a daily chaos

Your receptionist has to know which attorney handles which matters, who's available, and who's in a hearing — and make real-time judgements on every call. One wrong transfer and a client's urgency is dismissed.

Built for Law Firms

Professional call handling that meets the standard your clients expect — and your bar association requires.

Every feature built for the security, accountability, and client service obligations of a legal practice.

Matter-Based Call Routing

Route calls by practice area, matter type, or client name — automatically. Personal injury calls go to your PI team. Corporate calls reach your corporate attorneys. Urgent matters are flagged and prioritised instantly.

Encrypted Call Recording — Attorney-Client Privilege Protected

All calls recorded with AES-256 encryption. Role-based access control — only the assigned attorney and authorised staff access a given client's recordings. Stored with retention configurable per bar association requirements.

Intake Call Logging & CRM Sync

Every new client enquiry logged in full — caller details, matter type, urgency, and disposition — and synced to Clio, MyCase, or PracticePanther automatically. Your intake coordinator starts every morning with a complete picture.

Urgent Matter Hot Escalation

Flag call types that require immediate attorney response — bail hearings, injunction requests, time-sensitive corporate matters. These calls bypass standard routing and reach the right attorney's mobile immediately.

Voicemail-to-Email with Transcription

Every voicemail transcribed and sent to the responsible attorney the moment it lands. No audio to listen to. No message missed before a deadline.

Intake Analytics & Conversion Tracking

Track how many new client enquiries your firm receives, how many are converted, and how many were lost to voicemail. Data that makes the case for intake investment — and shows the cost of missed calls in concrete terms.

New AI module — BoostMyDeal

Your AI intake agent. Always on. Never misses a new client.

BoostMyDeal answers every inbound call when your team can't — collects the matter type and contact details, screens for conflicts and practice area, and either books a consultation or transfers urgent matters live to an available attorney.

24/7 intake coverage

AI answers new-client calls during hearings, evenings, and weekends.

Instant response

Every caller greeted in under 1 second — before they dial the next firm.

Consultation booking

AI schedules consultations directly into attorney calendars.

Live transfer for urgent matters

Time-sensitive cases connected to an available attorney instantly.

AI Voice Agents

Human-like agents that answer, qualify, and book — 24/7, in your brand voice.

Intelligent Qualification

Every caller screened and prioritised so the right ones reach your team.

Automated Booking

Appointments and callbacks scheduled straight into your calendar.

Outbound AI Calling

Follow-ups and reminders placed automatically, at scale.

Automation Workflows

Trigger actions across calls, SMS, and email with no manual busywork.

Conversation Intelligence

Every call transcribed, summarised, and synced to your CRM.

Hot transfers, handled instantly.

When a caller is ready to buy, the AI connects them to an available rep in real time — no callbacks, no lost momentum.

See It In Action

How BoostMyDeal works for Law Firms

  1. 1Caller dials inYour number rings VoxSun’s AI the moment your team can’t pick up.
  2. 2AI greets & qualifiesThe agent answers in your brand voice and understands what the caller needs.
  3. 3Books or routes liveIt books the appointment or transfers hot calls to an available person.
  4. 4Everything is loggedThe call, outcome, and contact details sync to your CRM automatically.
  5. 5Your team focusesStaff handle real work while no opportunity slips through.
INTEGRATIONS

Works with your existing tools.

Native CRM integrations, plus Zapier, Make, n8n, Webhooks, and a full REST API. Plug in and go — no ripping anything out.

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Need something custom? Use our API.

VoxSun's full REST API lets your dev team build any integration or workflow. Webhooks, SIP trunking, and full docs included.

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Live in a day. No disruption to your business.

No hardware. No downtime. Keep your existing numbers and switch law firms over fast.

1

Book a 15-minute onboarding call

Tell us how your team works. We map your routing, extensions, and AI greeting before you ever switch.

2

Port your existing numbers

Keep every number your customers already know. We handle the transfer with zero downtime.

3

We configure everything for you

Routing rules, voicemail-to-email, call recording, and your AI agent — set up and tested by our team.

4

Go live the same day

Train your team in minutes, on any device. No hardware to install, no IT project required.

Why Us

Trusted by growing businesses

F

Frederique Jehase

1 year ago

We switched our whole phone system to VoxSun and never looked back. Follow-ups happen automatically and we never miss a call.

D

Dominique Larouche

6 months ago

The AI voice agent answers after hours and books appointments for us. It pays for itself every single week.

C

Coop Audiovisuelle GTS

2 years ago

Setup was faster than changing providers. We were live in under a day and kept all our numbers.

A

Anthony Olmos

1 year ago

Best customer support I have dealt with. The routing and analytics give us visibility we never had before.

R

Raymond Jabbour

8 months ago

We moved off a legacy VOIP platform and the call quality is noticeably better — plus the AI is a game changer.

P

Pierre Beaupré

4 years ago

VoxSun has been a reliable partner for years. The new AI features keep them ahead of everyone else.

Frequently asked questions

Everything you need to know

Live in a day. Keep your numbers. No IT team required.

The question everyone asks

How fast can we actually go live?

Most teams are live the same day. We map your routing, port your existing numbers, and configure your AI agent for you — with no hardware to install and no downtime during the switch.

Yes. We port every number your customers already know with zero downtime, so you never miss a call during the switch.

Upgrade your firm's communications

Capture every new client, protect every conversation, and present a polished front at every hour.